People who own a Google Nest Cam home security camera have probably been struggling to launch the live video from camera feature, among a few other features, for a few hours now. Indeed, the company is experiencing an ongoing outage that has affected a number of features, including the video history of the Nest Cam. A number of users started reporting the issue on social media a few hours ago and the issue is still there.
Image credits: Twitter @ryanunderdev
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Broken Nest Cameras – User Reports on Twitter:
@googlenest one of my cameras is spinning it almost looks like it’s broken, when i click it it doesn’t even give men the option to remove and delete it? Is there a problem with the Nest system?
– Matthew Ferris (@ mferris88) March 17, 2020
Two of my three cameras came out. This is the second time in about a month. I canceled the nest informed after the last outage and am looking to sell them now. Terrible since the sneaky switch to Google.
– Dustin Brown (@dustinRbrown) March 17, 2020
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@googlenesthelp SO SICK OF YOU! WHY ARE YOU SO I UNRELIABLE! I want the nest consciousness to be free until you get harder. How dare you charge people for such unreliable service! I want a refund immediately! #Google #nest
– Jon (@jmakhlouf) March 17, 2020
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Google Nest service status and outage details
The recent problem is said to have started to surface after 3 a.m. today. Google has yet to resolve the issue and there is no update on the details of the outage or when users can expect services to be restored. However, these types of technical issues are quite common in the tech world.
The last time Google Nest suffered an outage for a long time was last month when a scheduled storage server software update didn’t work as expected. This resulted in a 17 hour downtime for the Nest cameras, as confirmed by Google. The issue has been reported to have affected the Nest Cam, indoor and outdoor Nest Cam IQ cameras, the Nest Hub Max display, and the Nest Hello Doorbell.
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